Free 4Q Customer Service Survey - Jonathan Levitt


by webmarketingtoday (6:40)
Why people are coming to your site? Here is a short description of 4Q, a free website survey solution which uses a direct approach regarding the comunication with the visitors in contrast with web analytics solutions. This service helps you to know more about visitors that come to your site using 4 simple questions (4Q):
1. How satisfied are you overall?
2. What are you here to do (with 6 choices)?
3. Were you able to complete your task?
4. If 'yes' what was strong about your experience? If was 'not' why?
Watch this video to find out how this service is working.
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